The Consumer Protection Program provides guidance to Solar Access Program participants about their rights as consumers. If you have faced any issues before or after the installation of your solar energy system, IBTS is here to support you.

Our team provides guidance in situations that may require additional attention or intervention from other agencies. We want to make sure you receive the support you need to resolve any issues related to your system. You can reach us at 1-888-436-4254 or write to us at ProteccionDelConsumidor@ibts.org